FAQ

FREQUENTLY ASKED QUESTION

Where is my order?

Ebooks and audiobooks are delivered via email from my distrubter, BookFunnel. The email will be sent as soon as the purchase is completed and be sent to your email box. Make sure to check your junk/spam folder if you don't see it.
You can find the books that you purchased here or you can go to www.bookfunnel.com/help and use your email as your login name.

Can I read your book on my E-Reader? 

Bookfunnel allows you to send the ebooks to your preferred e-reader or app via email. If you have any issues, you can reach out to BookFunnel at help@bookfunnel.com and they will be able to help you. They are awesome!

Can I return a book and get a refund?

Since they are digital products and emailed to you, I can't get them back. So, unfortunately, I can't offer returns/refunds on the ebooks. I hope you understand! 

I received the message: Codes have expired. What can I do?

Once BookFunnel sends the codes, you have 14 days to use them before they expire. However, you own the books and just need to get a new code from Bookfunnel. You can either reach out to BookFunnel at help@bookfunnel.com to request new codes, or you can go to www.bookfunnel.com/help and use your email as your login. All your purchased books will be there.

Can I contact Raven Steele?

Sure! Reach out to her at Author@RavenSteele.net.